Returns policy
If there is an issue with your order, please contact us within 7 working days via Instagram direct message (@blisskinis) or alternatively by email (info@blisskinis.co.uk). If you contact us at a later date we may not be able to assist.
Festival clothing and swimwear
As all items are made to order in the design, fabric and size of your choice, we unfortunately do not currently offer returns. If you are unhappy with the fit of an item (excluding bikini bottoms and bodysuits/swimsuits), you may request to exchange for a different size, only if the fabric is in stock.
This does not apply to our limited edition collections e.g. Halloween items, as we won't have time to process exchanges. Returns must be made within 7 working days of receiving the item. A maximum of one size exchange per order will be possible so please take the time to look at our size guide. If you have any questions about sizing or need help, feel free to email us! To discuss an exchange please contact us at: info@blisskinis.co.uk
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We do not currently offer any International returns or exchanges.
Shipping
All orders (except READY TO SHIP items) are made-to-order and will be shipped within a 1-3 working day turnaround time, then it will be shipped according to the delivery method you select at checkout.
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2nd class = 2-3 working days
1st class = 1-2 working days
Next day = Next working day before 1pm
International (Europe) = 3-5 working days
International (USA, Australia, Canada and everywhere else) = 5-7 working days
We are UK based however we also offer International shipping. Please understand that purchases outside of the UK may leave you subject to customs charges. If so, you may have to pay a fee.
​Please understand that our delivery methods are only estimates (excluding 'next day' which is guaranteed) and not 100% guaranteed to arrive within this time (we cannot control delays with Royal Mail).